Privacy policy

Somni Pillow – Privacy Policy
Last Updated: 27/03/2026

Somni Pillow (“we,” “us,” or “our”) operates this website and store, including all related content, features, tools, products, and services (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Services or communicate with us. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, billing/shipping address, phone number, email address

  • Financial Information: Payment details, transaction data, billing information

  • Account Information: Username, password, preferences, account settings

  • Transaction Information: Purchase history, cart activity, returns, exchanges

  • Communications: Messages, inquiries, and customer support interactions

  • Device Information: IP address, browser type, device identifiers

  • Usage Information: How you interact with our website and Services

2. How We Collect Information

We collect personal information from:

  • You directly: When you make a purchase, create an account, or contact us

  • Automatically: Through cookies and similar technologies when you use our site

  • Service providers: Including Shopify and partners who help operate our business

  • Third parties: Such as marketing or analytics partners

3. How We Use Your Information

We use your personal information to:

  • Provide and improve our Services: Process orders, manage accounts, arrange shipping, and personalize your experience

  • Marketing and advertising: Send promotions and show relevant ads based on your activity

  • Security and fraud prevention: Protect accounts and detect suspicious activity

  • Customer support: Respond to inquiries and maintain communication

  • Legal compliance: Meet legal obligations and enforce our policies

4. Sharing Your Information

We may share your information with:

  • Shopify and service providers: For payments, hosting, shipping, analytics, and support

  • Marketing partners: To deliver advertising and promotions

  • Third parties you authorize: Such as integrations or social media platforms

  • Legal authorities: When required to comply with laws or protect our rights

5. Shopify Platform

Our store is hosted by Shopify, which processes your data to provide and improve the Services. Your information may be stored securely on Shopify’s systems and may be transferred internationally.

To learn more, visit Shopify’s Privacy Policy: https://privacy.shopify.com/en

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze traffic and usage

  • Deliver targeted advertisements

You can manage cookie preferences through your browser settings.

7. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Receive a copy of your data (data portability)

  • Opt out of marketing communications

  • Opt out of targeted advertising

To exercise your rights, contact us using the details below.

8. Data Retention & Security

We retain your information only as long as necessary to:

  • Provide our Services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

While we take reasonable steps to protect your data, no system is completely secure.

9. Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If such data is identified, we will delete it upon request.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content.

11. International Data Transfers

Your information may be transferred and processed outside your country. Where required, we use appropriate safeguards to protect your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions or wish to exercise your rights, contact us at: david@somnipillow.com

By using our Services, you agree to this Privacy Policy.